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Building the Best: Stevenson Memorial Recognized by Ministry of Health for Outstanding Emergency Department Performance

Stevenson Memorial Hospital has received recognition from the Ministry of Health and Long Term Care (MOHLTC) for the exemplary performance of its Emergency Department in 2015.

In a letter from the Assistant Deputy Minister of the Health System Quality and Funding Division, Stevenson Memorial was commended for maintaining the lowest Emergency Department Length of Stay for all patients within the Medium-Volume Community Hospital Group.

Stevenson Memorial’s average Emergency Department wait times were 4.7 hours, far less than the overall group’s performance of 6.6 hours. With the exception of a brief 3-month period, Stevenson Memorial has maintained this impressive ranking for three years. This ranking brings implicit recognition to the innovative systems that have been implemented hospital-wide through all departments which enhance patient flow.

“Stevenson Memorial is extremely proud to receive recognition from the Ministry of Health,” says Jody Levac, President and CEO. “This success is only possible due to the efficient hospital-wide systems we’ve implemented and the amazing teamwork of our entire hospital staff, which creates a positive patient experience while ensuring optimal patient flow through the ED to all other hospital units. The whole hospital shares in—and is an integral part of—this recognition. Stevenson Memorial remains committed to providing safe, high-quality care as we move forward with our redevelopment project, which will bring with it an expanded Emergency Department along with many other needed infrastructure improvements that will ensure we are able meet the needs of our growing community without sacrificing wait times or quality.”

The Central LHIN is engaged in discussions with Stevenson Memorial to learn more about its best practices so as to assist other hospitals across the province in improving their Emergency Department performance.

Stevenson Memorial is a vibrant, fully-accredited hospital located in the Town of New Tecumseth, serving the South Simcoe region. We endeavor to help ensure that the residents of our communities can access safe, quality care where and when they need it.

 Stevenson Memorial: We champion your care… every step of the way.